Privacy Policy

Effective Date: January 1, 2025

This Privacy Policy describes how MindTrays ("we", "our", "us") collects, uses, and protects personal information when you use our website mindtrays.com (the "Website" or "Service"). By using the Website, you agree to this Privacy Policy. If you do not agree, please discontinue use.

1) Data Controller

The data controller responsible for your personal data is:
MindTrays
Email: [email protected]
Location: European Union

2) Information We Collect

1. Information you provide voluntarily: name, email address, or other contact details entered when registering, contacting us, or during sessions.
2. Automatically collected information: IP address, device type, browser, cookies, session duration, pages visited, referring URLs.
3. Payment information (if applicable): processed securely by third-party providers such as Stripe or PayPal. We do not store your payment details.

3) Purposes of Processing

• To provide and improve the Website and user experience.
• To personalize sessions and card selection.
• To respond to inquiries and provide support.
• To maintain security and prevent abuse.
• To comply with legal obligations.

4) Legal Basis for Processing

We process personal data under the following lawful bases (per GDPR):

• Consent (Article 6(1)(a))
• Contractual necessity (Article 6(1)(b))
• Legitimate interests (Article 6(1)(f))
• Legal compliance (Article 6(1)(c))

5) Data Retention

We retain your data only for as long as necessary for the purposes described above or as required by law. After that, your data will be securely deleted or anonymized.

6) Data Sharing and Transfers

We may share limited data with trusted service providers such as hosting platforms, analytics, and communication tools. All third parties comply with strict confidentiality standards. We do not sell or rent personal data. If data is transferred outside the European Economic Area (EEA), such transfers are protected under the EU Standard Contractual Clauses (SCC) approved by the European Commission.

7) Cookies

We use cookies to enhance functionality, analyze traffic, and improve user experience. We use Google Analytics (provided by Google LLC) to analyze website traffic. Google may process your data in the United States under EU Standard Contractual Clauses. You can disable cookies in your browser settings, but some features may not function properly.

8) Your Rights

Under GDPR and similar laws, you have the right to:

• Access and receive a copy of your data.
• Request correction or deletion ("right to be forgotten").
• Restrict or object to processing.
• Withdraw consent at any time.
• Request data portability.

We respond to data subject requests without undue delay and within one month (GDPR Art. 12). We may request additional information to verify your identity before acting on a request.

To exercise these rights, contact us at [email protected].

9) Children's Privacy

MindTrays is not intended for users under 18 years of age. We do not knowingly collect data from minors. If you believe a minor has shared information, contact us to remove it.

10) Security

We implement technical and organizational measures to protect your information, including encryption and limited access. However, no online system is completely secure. You use the Website at your own risk.

11) Third-Party Links

Our Website may contain links to third-party sites. We are not responsible for their privacy practices. Please review their privacy policies before sharing any personal data.

12) Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of the Website constitutes acceptance of the revised Policy.

13) Contact

For questions or concerns about this Privacy Policy, please contact us:
Email: [email protected]
Website: mindtrays.com

You have the right to lodge a complaint with your local data protection authority if you believe that your data has been processed unlawfully.